Order "in progress"

Minehak Registered Users Posts: 2
New Seeker
I purchased "Map of Australia - Latest Map + 4 updates per year - Order No. 412950733. It has been "In progress" for 24 hours.
I only purchased it as we are travelling tomorrow and need a resolution so I can upload the map to my device.
I went to the discussion pages and was asked to contact customer support - every time I click on a link to do so, the web pages just keep looping back to the main page.
Very frustrating!
Need help.

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