gprs not connecting

Filip_Decock
Filip_Decock Registered Users Posts: 3
Apprentice Seeker
even aftershave all resets... no wifi, no Bluetooth...

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,455
    Revered Voyager
    Are you outside?
  • Filip_Decock
    Filip_Decock Registered Users Posts: 3
    Apprentice Seeker
    no, but an other tomtom device has gprs where i am
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @Filip_Decock

    If you are indoors and certainly if you have Wifi on then the Premium will say GPRS disconnected. You should check by going out of Wifi range and have a clear sky all around with no buildings and trees around then see if it connects the GPRS.

    Doug
  • Willy875
    Willy875 Registered Users Posts: 5,455
    Revered Voyager
    Can you get your GPS out for your Sim to connect to the network.
  • Rubas
    Rubas Registered Users Posts: 4
    Apprentice Traveler
    edited December 2021
    Good morning
    I have a problem with the GPRS connection on my Tomtom Trucker 6000.
    The device shows the status of GPRS disconnected.
    (26,202.0,2.7.0.0)
    Sim ID
    89314404000229384335
    Device serial number
    Z4xxxxxxxxxx36 (0)
    Help me solve the problem
    PS. I will add that the device is not connected to the computer and MY CONECT program





    Mod edit:
    Please don't post private or personal information on a public forum. Thanks!
    Machine translated (Polish)


  • Willy875
    Willy875 Registered Users Posts: 5,455
    Revered Voyager
    Wenn Sie über WLAN verbunden sind, ist es normal, dass der Verbindungsstatus Getrennt ist

    If you are connected via WiFi, it is normal for the connection status to be Disconnected
  • Filip_Decock
    Filip_Decock Registered Users Posts: 3
    Apprentice Seeker
    edited January 17
    I am also not connected to GPRS on the track... there is no WIFI there






    Mod edit: Machine translated (Dutch)