How to....

semoda
semoda Hamburg, GermanyRegistered Users Posts: 4
Apprentice Seeker
Hi all - i am spending a lot of time to get my TTRider 550 connected withTTMyDrive and share the POI on my other TTDevices:
Rider40 and Rider400.
Those are shown as my devices in TTMyDrive and TT webpage with my account.
Does not matter, how i connect the Rider550 (WLAN or cable), it is shown nowhere - even if connected .
Any ideas? Try since hours, no result - but i want a backup and correct some POIs....
Thanks for help! Mathias
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Answers

  • Willy875
    Willy875 Registered Users Posts: 5,430
    Revered Voyager
    Hi
    Have you checked that your 550 pilot is connected with the same credentials on Mydrive.
  • semoda
    semoda Hamburg, GermanyRegistered Users Posts: 4
    Apprentice Seeker
    As far as i understood - it is the same account i type in TTR550 as in the other devices, same password as well....
  • YamFazMan
    YamFazMan Posts: 20,826
    Superuser
    edited December 2021
    Hi
    @semoda
    Are you logged into MyDrive on the Rider 550 ???
    Rider 4xx Check... Tap 4Dot (.... Menu) --> Tomtom services --> MyDrive....
    Rider 5xx Check... Tap 4Dot (.... Menu) --> Setting --> MyDrive....

    Stay Safe... ATB YFM
  • semoda
    semoda Hamburg, GermanyRegistered Users Posts: 4
    Apprentice Seeker
    Merry Christmas - that slowed me down a bit.
    I THINK the 550 is in mydrive.
    When I click "download maps" it wants the password again,
    but after that nothing happens.
    Can do that endless....
    (Mapupdates no problem!)
  • Willy875
    Willy875 Registered Users Posts: 5,430
    Revered Voyager
    Hi
    To download the maps, it is from your runner that you have to launch the updates.
    https://help.tomtom.com/hc/en-gb/articles/360013899580-Mettre-à-jour-votre-GPS-via-Wi-Fi-#h_01EVC4XQ13KRJ2Y9TV0PTN9S8M
  • semoda
    semoda Hamburg, GermanyRegistered Users Posts: 4
    Apprentice Seeker
    That one works, but I cannot see my POIs or get them to the other TomTom devices....