My Go Discover looses traffic after about 5 minutes of a route

PeteHealy
PeteHealy Registered Users Posts: 2
Novice Seeker
in TomTom Services
My GO Discover has an active Traffic subscription, shown on the device & on MyDrive Connect. It shows connected to my iPhone with Bluetooth and Hotspot active. The BT dataplan is active and the traffic is connected for about 3 or 4 miles (5 or 6 minutes) and then shows with a cross against it. I've done a reset twice but I can't get the traffic to continue longer than that. Pete.

Answers

  • VikramK
    VikramK Administrators Posts: 14,298
    Moderator
    Hi @PeteHealy
    Welcome to the community! Is your iPhone also connected to another device/car speakers/other Bluetooth devices at the same time?

    Thanks, Vikram.
  • PeteHealy
    PeteHealy Registered Users Posts: 2
    Novice Seeker
    A good idea. I disconnected Nissan Connect for my Qashquai but still the same problem. I wonder if it's phone related & not TomTom? Pete.

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