No fuel prices on the tomtom GO Discover

a92971
Registered Users Posts: 58 
Outstanding Wayfarer

Outstanding Wayfarer
I connected my device to wifi, and I have no fuel prices. Why?
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Comments
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You have connected your GPS to your smartphone to get fuel prices.0
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Connecting your GPS to wi-fi only allows updates.0
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I'm already completely confused.
What does it matter if I connect to a smartphone or WiFi?
I purchased a MIFI device to give WiFi to the device.
Is that not enough? Why?
Even traffic updates it will not give me?0 -
But I do not see in myself fuel prices at all.
Does this mean there is a problem with the device?0 -
I did not understand.
Send him a message tomorrow?0 -
Hi @a92971
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0 -
I sent.
you received?0 -
Thanks for sending the serial number @a92971
I reviewed the services assigned for your TomTom GO Discover and all of them look okay.
Could you do a soft reset and check again?
Or, I would recommend that you follow up with a factory reset...
Regards
Vikram
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@a92971
My experiences with 'Fuel prices' is that I can only see prices "locally" (approximately a 4 mile radius from my present location) but not all Petrol Stations publish their prices online for Tomtom to display. So if you live in a "rural area", there may not be any prices to see "locally".............
(On a Semi-related topic, I see no Car Parking Capacity information, this has been reported to the Tomtom Customer Care Team who so far have advised "At the moment workaround is not available for this Issue. I cannot give me any reference point when this will get resolved.")0 -
I reset the settings but now I can not connect to the network. It writes me SAVED 'but does not connect at all0
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Finally now connected after the reset I performed and there are traffic updates and fuel prices.
I do not understand why there is no regular customer service and I have to go so crazy that it gets tidy0