My card does not work

Vallerod
Vallerod Registered Users Posts: 3
Apprentice Seeker
After an update I can see the map but street names m.m. is gone.
When I try to search for street name or similar there is no response.
Go Essentiel with a Europe card.




Mod edit: Machine translated (Dutch)

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    edited December 2021 Answer ✓
    Hi @Vallerod
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favourites on the device, you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    edited December 2021 Answer ✓
    Hi @Vallerod
    Welcome to the community!

    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favourites on the device, you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • Vallerod
    Vallerod Registered Users Posts: 3
    Apprentice Seeker
    Thank You - now street names and search function is back.
    But my speedcontrol/photo warning is not - I think I had it "for life" ?
    Best regards
  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    edited December 2021
    GO Essential 6 months in radar service. you must take out a subscription.
  • Vallerod
    Vallerod Registered Users Posts: 3
    Apprentice Seeker
    OK - thank You