Lifetime Speed Camera on Rider 550

Spyker

Hello,

I received my new Rider 550 today.
When I bought the Rider 550 it said it comes with lifetime map updates and speed camera updates.
I don't know yet whether the camera notification works, but I get a message in TomTom MyDrive that I have to take out a subscription to receive speed camera notifications.
How do I get the 'lifetime' speed camera notifications to work?

Greeting,
Spyker

VikramK

Hi @Spyker
Welcome to the community! I suppose you are referring to the RIDER model serial number ending 793. I reviewed the subscription status and all of them are valid for the lifetime of the device.

The updates for speed cameras are released twice every week- Tuesday and Thursday. I would recommend doing a soft reset and then testing the device on a planned route.

Regards,
Vikram.

VikramK

Hi @Spyker
Welcome to the community! I suppose you are referring to the RIDER model serial number ending 793. I reviewed the subscription status and all of them are valid for the lifetime of the device.

The updates for speed cameras are released twice every week- Tuesday and Thursday. I would recommend doing a soft reset and then testing the device on a planned route.

Regards,
Vikram.

Spyker

Hi Vikram,

Thank you for the quick response.
It is indeed about the RIDER model ending in 793.
I will do a soft reset tomorrow and then test the device.
I'll let you know if it works.

Regards,
Spyker