Lifetime Speed Camera on Rider 550

Spyker
Spyker Registered Users Posts: 2
New Seeker
in TomTom Services
Hello,

I received my new Rider 550 today.
When I bought the Rider 550 it said it comes with lifetime map updates and speed camera updates.
I don't know yet whether the camera notification works, but I get a message in TomTom MyDrive that I have to take out a subscription to receive speed camera notifications.
How do I get the 'lifetime' speed camera notifications to work?

Greeting,
Spyker

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Answer ✓
    Hi @Spyker
    Welcome to the community! I suppose you are referring to the RIDER model serial number ending 793. I reviewed the subscription status and all of them are valid for the lifetime of the device.

    The updates for speed cameras are released twice every week- Tuesday and Thursday. I would recommend doing a soft reset and then testing the device on a planned route.

    Regards,
    Vikram.

Answers

  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Answer ✓
    Hi @Spyker
    Welcome to the community! I suppose you are referring to the RIDER model serial number ending 793. I reviewed the subscription status and all of them are valid for the lifetime of the device.

    The updates for speed cameras are released twice every week- Tuesday and Thursday. I would recommend doing a soft reset and then testing the device on a planned route.

    Regards,
    Vikram.
  • Spyker
    Spyker Registered Users Posts: 2
    New Seeker
    Hi Vikram,

    Thank you for the quick response.
    It is indeed about the RIDER model ending in 793.
    I will do a soft reset tomorrow and then test the device.
    I'll let you know if it works.

    Regards,
    Spyker

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