How to reassign Rider 550 to different login

Charlie_Plumlee
Charlie_Plumlee Registered Users Posts: 3
Apprentice Seeker
I currently have a RIDER550 and a GO60 that both use the same MYdrive account. I'm trying to reassign the RIDER550 to a different account so that the places, saved routes, etc. that are on the GO60 don't get synced to the RIDER550.
I can't locate any way to change the RIDER550 login to the different account. It only allows me to enter a different password- not log in to a different account.

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,354
    Revered Voyager
    On your current account you delete the rider then create a new account with a new email address
  • Charlie_Plumlee
    Charlie_Plumlee Registered Users Posts: 3
    Apprentice Seeker
    Willy875- My rider550 doesn't have an option to change it's login from the old to the new (only the password is available to change). Or does simply connecting to new account on my computer force the Rider550 to accept the new account email for login?
  • YamFazMan
    YamFazMan Posts: 20,797
    Superuser
    edited December 2021
    Hi
    @Charlie_Plumlee
    Logging out of MyDrive on your devices is the way to go....
    When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
    I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
    ____________________________________

    If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account (Requires a Factory Reset on the device) with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
    ____________________________________

    I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wifi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
    I use a single password across all the devices... You only need to enter the password, the device remembers the email address
    Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again

    NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
    NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
    _____________________________________

    Note.....
    Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
    The above does not work in the USA the Live Traffic system is different to UK/Europe

    Stay Safe... ATB YFM
  • Willy875
    Willy875 Registered Users Posts: 5,354
    Revered Voyager
    Or does simply connecting to new account on my computer force the Rider550 to accept the new account email for login?

    Creating a new Tomtom account for your rider with a new email address + new password is a solution.
  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @Charlie_Plumlee

    If you need to input a new Account on your Rider then you need to do a Reset Device from Settings/System which then enables you to replace the account name and add Password. This deletes all the data from your device and you set it up from scratch as you did when first used.

    Doug