Intermittent connection to Tom Tom services

Daysdone20
Daysdone20 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Built in car navigation
I am currently experiencing intermittent connectivity when using my Tom Tom device in my smart car. When I start my car I am able to view and see all traffic information displayed. 20/30 mins into my journey all information then disappear and it unable to get the information back unless I soft reset it. When I do that I experience the same problem.

Comments

  • rider1rider
    rider1rider Registered Users Posts: 1,543
    Revered Voyager
    try reset factory
  • Daysdone20
    Daysdone20 Registered Users Posts: 2
    Apprentice Seeker
    Tried that few times and it still experienced the same problem I've also checked for latest updates.
  • AngryBird
    AngryBird Registered Users Posts: 150
    Exalted Navigator
    edited December 2021
    I have the same issue with Smart Media Connect (I have 2 units in 2 cars). Traffic information disconnects from time to time even in good reception areas. Sometimes it works consistently, the other day connection drops every 5-10 minutes