Speed camera alert issues — TomTom Discussions

Speed camera alert issues

GrandadGEE
GrandadGEE Registered Users Posts: 5
New Seeker
edited December 2021 in Devices using Wi-Fi®
I purchased camera update but it is on my computer and tomtom when I am connected to the computer using usb but as soon as I remove usb the camera alert closes on my tomtom . Any help will be appreciated.

Best Answer

  • GrandadGEE
    GrandadGEE Registered Users Posts: 5
    New Seeker
    Accepted Answer
    Thank you Willy875 and VikranK , all well now . It looks like it took Tomtom a few hours before it updated my device as my camera alerts were activated when I checked it this morning . Thank you again .

Answers

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,088
    Moderator
    Hi @GrandadGEE
    Have you tried updating the device directly through a Wi-Fi internet connection?

    Regards,
    Vikram
  • Willy875
    Willy875 Registered Users Posts: 3,758
    Revered Voyager


    Go Essential update via Wifi try over Wi-Fi from your device without connecting it to your computer.
  • GrandadGEE
    GrandadGEE Registered Users Posts: 5
    New Seeker
    Accepted Answer
    Thank you Willy875 and VikranK , all well now . It looks like it took Tomtom a few hours before it updated my device as my camera alerts were activated when I checked it this morning . Thank you again .