Updated tomtom and lost lifetime speed camera alerts

GrandadGEE
GrandadGEE Registered Users Posts: 5
New Seeker
edited December 2021 in Devices using Wi-Fi®
How do I get my speed camera alerts back without having to repay ?

Best Answers

  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    No other choice but to buy back a speed camera subscription.
  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    The functionality of TomTom models has changed, speed camera services are linked to a subscription. When a speed camera subscription expires, the TomTom device stops issuing alerts.

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    No other choice but to buy back a speed camera subscription.
  • DougLap
    DougLap Posts: 10,041
    Superuser
    Hi @GrandadGEE

    The GO Essential comes with the first 6 months free Speed Cameras and after that you have to subscribe. Should you stop subscribing at any time the Speed Cameras will stop being advised.

    Doug
  • GrandadGEE
    GrandadGEE Registered Users Posts: 5
    New Seeker
    DougLap wrote: »
    Hi @GrandadGEE

    The GO Essential comes with the first 6 months free Speed Cameras and after that you have to subscribe. Should you stop subscribing at any time the Speed Cameras will stop being advised.

    Doug

    Hi Doug thank you for the reply, it is strange that I have had the tomtom 3 years without subscription. Only disappeared when I updated ?
  • Willy875
    Willy875 Registered Users Posts: 6,530
    Elite Voyager
    Answer ✓
    The functionality of TomTom models has changed, speed camera services are linked to a subscription. When a speed camera subscription expires, the TomTom device stops issuing alerts.
  • GrandadGEE
    GrandadGEE Registered Users Posts: 5
    New Seeker
    Thank you all for your help . Have just purchased .