Device rebooting while MyDrive sync is on. — TomTom Discussions

Device rebooting while MyDrive sync is on.

JustPoOH
JustPoOH Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi everyone!
So basically, my problem is on title. Device (GO Professional 6250) is constantly rebooting when I connect to MyDrive account.
Tried to restore device, to put factory settings, but nothing results. Only one thing can resolve that - disconnecting from account, but then device turns kinda useless, since its really easier to create a route on my smartphone and sync it with GPS device. And basically that's one of the reasons i bough it.

Comments

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,088
    Moderator
    Hi @JustPoOH
    Welcome to the community! The issue is already been reported to our Product Team. At the moment, the workaround is to turn off the sync (MyDrive).

    Regards
    Vikram