LifeTime Traffic & Speed Cameras

Wincy
Wincy Registered Users Posts: 3
Apprentice Traveler
Evening All
Having purchased a TOMTOM GO Professional 620 last week, I have noticed that the Tom Tom live Traffic and Speed Cameras subscription expires at the end of this month, (Dec 2021).
I was on the understanding that this was a device lifetime subscription , as it says on the box, and not 30 days.
Overall I a happy with the 620 as its a welcome upgrade from my last TomTom , but I feel I may have been short changed in my purchase.
Any help in sorting out this sorting out this issue would be welcome.
Thanks for reading this post.
Cheers

Best Answers

  • Willy875
    Willy875 Registered Users Posts: 6,623
    Elite Voyager
    Answer ✓
    Coming back on Monday moderator @VikramK will look at your account and assign you lifetime services.
  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Answer ✓
    Hi @Wincy

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,623
    Elite Voyager
    Answer ✓
    Coming back on Monday moderator @VikramK will look at your account and assign you lifetime services.
  • Wincy
    Wincy Registered Users Posts: 3
    Apprentice Traveler
    Thank you Willy875.

    Cheers.
  • VikramK
    VikramK Administrators Posts: 14,342
    Moderator
    Answer ✓
    Hi @Wincy

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Wincy
    Wincy Registered Users Posts: 3
    Apprentice Traveler
    Hiya VikramK.
    Thanks for sorting out my TomTom so quickly. After doing a soft reset and a update all looks good.
    Cheers.