The voice navigation doesn't work on my Go Comfort

the_akv Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
How do I get the voice navigation to work?


  • DougLap
    DougLap Posts: 10,057
    edited December 2021
    Hi @the_akv

    When you Tap menu do the Sound or Vocal Direction Icons either end of the Volume Bar have a line through them. If so Tap them to remove the line and restore the service.

  • YamFazMan
    YamFazMan Posts: 21,165
    edited December 2021
    Tap 4Dot (.... Menu) -->
    Are any of the Sound Icons slashed through ??? Or the volume slider set to zero....

    Note... The Day/Night screen brightness Icon...
    Should be slashed through....

    Stay Safe... ATB YFM
  • the_akv
    the_akv Registered Users Posts: 2
    New Seeker
    I did look to see that the sound was ON, that the volume was turned to maximum (I can hear other warning sounds just fine), and that the voice instruction icon does NOT have the slash through it. I do not hear the voice "Samantha". I have also tried using some of the other voices in the "standard" list of voices that came included with my unit and none of them have worked either.

    I cannot recall right now what the status of the NIGHT/DAY icon is. I will check later when I am with the TOMTOM. Why would this function be affecting the voices?