Live traffic — TomTom Discussions

Live traffic

Miro1961
Miro1961 Registered Users Posts: 11
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I paid for live traffic and is still saying on my device it expires next month. Can anyone help as I don’t get it?

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,479
    Superuser
    edited December 2021 Accepted Answer
    Hi
    @Miro1961
    Welcome to the site....
    The restrictions as a result of the COVID-19, and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,479
    Superuser
    edited December 2021 Accepted Answer
    Hi
    @Miro1961
    Welcome to the site....
    The restrictions as a result of the COVID-19, and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • Miro1961
    Miro1961 Registered Users Posts: 11
    Apprentice Seeker
    Thank you 😊
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,074
    Moderator
    Hi @Miro1961

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram.