Annual Subscriptions
Delboy73
Registered Users Posts: 1 
New Seeker
New Seeker
On my Mydrive Connect account, I have had an annual renewing subscription for Speedcamera Updates.
I have received an email saying that this has been renewed again for this year, but I want to cancel it, but when I go to my account and select "subscriptions" it tells me that there aren't any subscriptions attached to my account and because of this there is no-where to choose to cancel it. What can I do - the CHAT facility hasn't helped me at all. How do I get this sorted - is there a telephone access?
I have received an email saying that this has been renewed again for this year, but I want to cancel it, but when I go to my account and select "subscriptions" it tells me that there aren't any subscriptions attached to my account and because of this there is no-where to choose to cancel it. What can I do - the CHAT facility hasn't helped me at all. How do I get this sorted - is there a telephone access?
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Answers
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Did you follow this FAQ https://help.tomtom.com/hc/en-gb/articles/360013902260
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