Can I replace the suction cup window mount?

wazwiz
wazwiz Registered Users Posts: 1
New Seeker
I have been unable to use my Go 620 for quite a while. The ball joint in the mount has never been tight, but it is now loose enough that the unit rotates until the screen is face down. Can the mount be replaced? Is this considered a defect and under warranty?

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    Hi
    @wazwiz
    Welcome to the site....
    If the device is still under warrantee. Contact Tomtom support for a replacement....
    ___________________

    I've not tried this, but....
    Recently, someone suggested separating the Mount at the ball joint stretching the finger of a thin (Medical type) Neoprene glove over the ball and reassembling the Mount, then trim off any excess....
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