live traffic not working — TomTom Discussions

live traffic not working

mikeallen55---
mikeallen55--- Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
my live traffic is not working

Answers

  • mikeallen55---
    mikeallen55--- Registered Users Posts: 4
    Apprentice Seeker
    on the screen it states "we are having trouble accessing tomtom services . please try again later" I have not been able to get live traffic for some months now. have tried all the advice on this website, but to no avail
  • DougLap
    DougLap Posts: 9,377
    Superuser
    Hi @mikeallen55---

    Look back here tomorrow to see what @VikramK or @lampard have to say after they have checked your units settings on the TT servers.

    Doug
  • Covkid62
    Covkid62 Registered Users Posts: 582
    Supreme Navigator
    My go6250 proffessional has the same issue but sometimes it works and sometimes it doesn't...and you check settings and you get :we are having trouble accessing tomtom services . please try again later...very annoying as i keep getting stuck in traffic...unit is only about 3 months old
  • mikeallen55---
    mikeallen55--- Registered Users Posts: 4
    Apprentice Seeker
    Exactly the same problem as mine.
    I think i have solved the problem, previously i was doing the "soft" drum roll reboot, but have now tried the "hard" reset on the device, and [fingers crossed] it seems to be working so far.
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