How do I get the voice Serena back on my TomTom and why does this voice not feature on the TomTom

cunninghammadhouse
cunninghammadhouse Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
Website to be downloaded by ourselves?

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Answer ✓
    Hi @cunninghammadhouse
    Welcome to the community!
    The computer voices cannot be added from the website, but if you could send me the serial number of your device through a private message, we can add it to your account.

    Thanks, Vikram

Answers

  • YamFazMan
    YamFazMan Posts: 21,143
     Superuser
    edited December 2021
    Hi
    @cunninghammadhouse
    Only Tomtom staff can allocate a TTS Computer voice....
    @VikramK or @lampard the Forum Moderators should pick this up and allocate a TTS Computer voice....
    ________________________

    Check... Tap 4Dot (.... Menu) -->
    Are any of the Sound Icons slashed through ???

    Note... The Day/Night screen brightness Icon...
    Should be slashed through....
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    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Answer ✓
    Hi @cunninghammadhouse
    Welcome to the community!
    The computer voices cannot be added from the website, but if you could send me the serial number of your device through a private message, we can add it to your account.

    Thanks, Vikram
  • cunninghammadhouse
    cunninghammadhouse Registered Users Posts: 2
    New Seeker
    edited December 2021
    Hi Vikram,

    The serial number is QRxxxxxxxx25

    Regards
    cunninghammadhouse




    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • DougLap
    DougLap Posts: 10,041
    Superuser
    Hi @cunninghammadhouse

    If you can edit your last post then I suggest you do as @VikramK asked you to send him the serial number by Private Message and you should avoid giving serial number details in full on the forum.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Hi @cunninghammadhouse
    Computer voice has been added to your TomTom account, please check for updates now...

    Regards
    Vikram