who can add a voice to my satnav

Zasperated
Zasperated Registered Users Posts: 3
New Seeker
I just updated "everything" on my satnav including voices and now do not have an American, English, voice that speaks street names. Who can help me get that option back. It seems that all of the American voices are now recorded when I go into Voices to make a change.

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    edited December 2021
    Hi
    @Zasperated
    Welcome to the site....]
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and allocate the Voice/s to your account.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi @Zasperated
    Welcome to the community!
    Computer voice 'Samantha' has been activated for your TomTom. Please check for updates now!

    Regards
    Vikram
  • Zasperated
    Zasperated Registered Users Posts: 3
    New Seeker
    The only update that I see is a 337mb one called NAV4. Do I have to download it for just the additional voice?
  • Zasperated
    Zasperated Registered Users Posts: 3
    New Seeker
    edited December 2021
    Did the NAV4 update on unit XRxxxxxxxx39 but still no Samantha available when I check "voices" on the unit. Am I doing something wrong??


    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi @Zasperated
    The computer voice 'Samantha' voice already shows installed on your TomTom. Could you try reinstalling the voice using MyDrive Connect > Remove content device

    08z3d4ag3aap.png

    Once the voice is removed, just do a soft reset and check for updates..



    Regards
    Vikram.