Would be nice if you could contact Tom Tom direct.

timbo49

I purchased an air vent mount for my unit, the problem is that the finger attachments are not long enough to fit the vents of a Toyota Hi Lux rendering it totally useless for the purpose as it falls off after very little driving.

Willy875

You can contact customer service either by chat or email

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

YamFazMan

Hi
@timbo49
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 & Staff working from home….
The phone service has been suspended (Indefinitely)
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
Chat… Will be available during Normal Office Hours
Email… Will be available outside of Normal Office Hours

Step by step tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

Stay Safe... ATB YFM