why is new device saying that traffic updates will expire on 24\12\21 when i have lifetime updates — TomTom Discussions

why is new device saying that traffic updates will expire on 24\12\21 when i have lifetime updates

mick2165
mick2165 Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
just brought new go 620 and its telling me traffic updates expires in a couple of weeks when it has lifetime updates on it.

Best Answer

  • DougLap
    DougLap Posts: 9,383
    Superuser
    Accepted Answer
    Hi @mick2165

    @VikramK ir @lampard should pick this up tomorrow and make any necessary adjustments to your units settings on the TT servers. Look back here to see what they say.

    Doug

Answers

  • DougLap
    DougLap Posts: 9,383
    Superuser
    Accepted Answer
    Hi @mick2165

    @VikramK ir @lampard should pick this up tomorrow and make any necessary adjustments to your units settings on the TT servers. Look back here to see what they say.

    Doug
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,088
    Moderator


    Hi @mick2165

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • mick2165
    mick2165 Registered Users Posts: 2
    New Seeker
    Thanks all done