New Issue 3.3.31 "no route available"

Oceansielu
Oceansielu Registered Users Posts: 9
Apprentice Traveler
Found a new issue with latest version.

How to reproduce:
Drive in a wrong direction of a road (map is not updated and you drive though a road thas has opossite traffic flow only).

What happens:
APP says "no route possible", and the sidebar appears forever saying "recalculating route".
Then you drive to a road with the right direction, but the message "recalculating route" never disappears.

Comments

  • Oceansielu
    Oceansielu Registered Users Posts: 9
    Apprentice Traveler
    This issue is anoying because you lose the sidebar, the traffic delay info etc...
    Imagine that you travel to work everyday by the same road... until they fixed the map, the app is unusable...
  • G_W
    G_W Registered Users Posts: 48
    Master Explorer
    Sometimes I have this problem, too. But I think it is not new with v3.3.31. I'll have to close and restart the app; then routing (complete with sidebar) will continue.

    Yes, it is annoying :/ .
  • Oceansielu
    Oceansielu Registered Users Posts: 9
    Apprentice Traveler
    Yes, it is happening in older versions also...
  • szachowa
    szachowa TomTom Staff Posts: 492
    Supreme Pioneer
    We have this issue reported under NAV-29264 (internal tracking system). Issue is being investigated by the team.