Blank screen Spark 3

burlenek
burlenek Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
The screen on my Spark 3 is blank, probably due to condensation. The watch still works because the alarm goes off every morning. Can this be repaired?

Comments

  • Willy875
    Willy875 Registered Users Posts: 3,914
    Revered Voyager
    The Spark 3 can be repaired for 95 € contact customer service.

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
  • tfarabaugh
    tfarabaugh Posts: 16,883
    Superuser
    edited November 2021
    Willy875 wrote: »
    The Spark 3 can be repaired for 95 € contact customer service.

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

    TT no longer offers repairs and went out of business over 4 years ago. And it would not be worth spending good money on an obsolete 4+ year old watch when their are brands out there with much better feature sets for a comparable price.
  • tfarabaugh
    tfarabaugh Posts: 16,883
    Superuser
    burlenek wrote: »
    The screen on my Spark 3 is blank, probably due to condensation. The watch still works because the alarm goes off every morning. Can this be repaired?

    Try a factory reset and if that does not help you can try to let the battery completely drain out and then charge it and see if that helps but it is likely the display has failed. Since TT does not offer a repair service and that product is out of warranty and was discontinued years ago (TT Sports went out of business over 4 years ago) it may be time for a new watch.
  • burlenek
    burlenek Registered Users Posts: 2
    Apprentice Seeker
    I have tried other GPS fitness watches and especially don't care for the Garmin. My spark 3 lasted 4-1/2 years. I bought a NOS Spark 3 cardio and waiting for its arrival. What other GPS fitness watches are as accurate and simple to use as the Spark 3? Apple, Fitbit, Garmin? Looking for suggestions.