sorry I put this in the wrong place
I just updated my western Europe map (to v10.8) and device firmware. Now I can see two country's maps, the UK and the Vatican. I cannot however plan a route to anywhere. The device does not list Paris as a possible western Europe destination, but does list Porza but still no route is possible to Porza. The GPS works because all along my route in the UK, the device knows where it is. MyDriveConnect says I have the western Europe map and I have deleted the map and downloaded it again. But no improvement. I have two Via 135s and updated both at the same time, the second has the whole Europe map v10.8 and works fine.