Lifetime traffic and Speed camera is expiring

Salsp3
Salsp3 Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello,
I bought a Tomtom Go 620 from Amazon and activated few days ago, is showing the traffic service and Speed Cameras expiring at 19/12/2021. Is this thing supposed to be lifetime as the box discribed?
If not I send back my device.

Thanks in advance for support.

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @Salsp3
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,860
    Superuser
    edited November 2021
    Hi @Salsp3

    Look back here on Monday to see what @VikramK has to say after he has checked your units settings on the TT servers and adjusted any errors.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @Salsp3
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Salsp3
    Salsp3 Registered Users Posts: 2
    New Seeker
    Hello Vikram,
    thanks for your help. I confirm that the problem seems solved.

    Regards, Salvo