i bought all maps but only 2 are available on my TomTom GO Expert / GO Discover 7

cdel
cdel Registered Users Posts: 1
New Seeker
hi, with the Tomtom , i had unlimited access to world maps and updates. But when i check the list on tomtom, there is only africa and europe. So i need all americas , australia, new zealand etc.. i am in mexico and i can't use my tomtom. Can you tell me how i can add the mexico map on my tomtom? thanks

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,349
    Revered Voyager
    Hi
    If you do not have access to all the maps of the world, the maps are not all activated on your account
    come back the moderator @VikramK will look at your account and activate the cards on your device.
  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Hi @cdel
    You do have world map update services on your TomTom.

    When the device is connected to a WiFi internet connection could you go to Main menu > settings > Map & Display > Downloaded maps > Tap on Add (right bottom corner)

    Select the map region and tap on 'Download'

    Regards, Vikram