Poor response

delboy1

I’m most annoyed at the automatic setting up of a subscription followed by a complete lack of response to my request for a full refund. TomTom customer services continues to be absent and poor.

YamFazMan

Hi
@delboy1
The Tomtom subscriptions now 'Auto Renew' by default......
Note... If your Speed cam subscription has expired you will NOT get any Speed cam warning on the device, even the old database is still installed on the device....

See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions

Tomtom Speed Cam FAQ….
See... https://help.tomtom.com/hc/en-gb/articles/360015806999
___________________

The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
Chat… Will be available during Normal Office Hours
Email… Will be available outside of Normal Office Hours

Step by step tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

Stay Safe... ATB YFM