Broken screen

teatermsb
teatermsb Registered Users Posts: 3
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
The screen on my GPS is broken so I can not do anything on this one. How can I back up my locations to my computer so they can be transferred to a new GPS

Best Answer

  • Willy875
    Willy875 Registered Users Posts: 7,754
    Elite Voyager
    Answer ✓
    Connect your GPS to Mydrive your places and your routes will save when you receive the new one you will have to connect it with the same identifiers as your Go 6200.

Answers

  • Willy875
    Willy875 Registered Users Posts: 7,754
    Elite Voyager
    Answer ✓
    Connect your GPS to Mydrive your places and your routes will save when you receive the new one you will have to connect it with the same identifiers as your Go 6200.
  • teatermsb
    teatermsb Registered Users Posts: 3
    Apprentice Seeker
    I just have three more questions.
    1. When I bought my TOMTOM Go6200, I got a 25% discount when my old TOMTOM was more than two years old. My TOMTOM GO6200 is also more than two years old, so do I also get a discount if I buy a new TOMTOM? I'm thinking of buying a TOMTOM GO-Discover 7 "
    2. Is there a free lifetime update on maps in a TOMTOM Go-Discover? If not, what does it cost per year?
    3.Is the device holder for a TOMTOM GO-Discover 7 "the same as for a TOMTOM GO6200?
    Yours sincerely
    Martin Berthelsen
  • teatermsb
    teatermsb Registered Users Posts: 3
    Apprentice Seeker
    edited November 2021
    I have those information from my TOMTOM GO6200:
    Hardware name: prato_6in
    Device id: ZAxxxxxxxxxx89
    Os version: 3.10.49-g4188716-00863-g6e3b43e
    Build version: 6f369411717aae3b2273d3c2ea1b9f7548ed9124
    RTC: Wed Nov 27 05:56:41 1974

    if that is any help

    Your sincerely
    Martin






    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • Willy875
    Willy875 Registered Users Posts: 7,754
    Elite Voyager
    edited November 2021
    As a former customer Tomtom can give you a discount for the purchase of a new device contact Tomtom customer service.

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

    2. Is there a free lifetime map update in a TOMTOM Go-Discover?
    Map updates are free, speed cameras are free for the 1st year

    3/.Is the device support for a TOMTOM GO -Discover the 7 "the same as for a TOMTOM GO6200?
    Not compatible