When I try to reset my password on my drive connect it just keeps sending me links to re-enter my em

Roosterb1973

Please help

Npiran

HI ,
I've got the same issue.

Could you please send me a working reset-link too?

Roosterb1973

Still waiting on a answer from them but if I get a link I will send it over

Willy875

Hi,
If resetting the password does not work create a new Tomtom account.

Niall

@Npiran @Roosterb1973


From the help system https://help.tomtom.com/hc/en-gb/articles/360013900940-Resetting-or-recovering-your-TomTom-account-password

Your password needs to be between 6 and 32 characters long. Accepted values are letters, numbers, spaces and the following special characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~

Npiran

My password did meet the criteria but thank you

Niall

@Npiran

Where you updating here? https://www.tomtom.com/en_gb/account/details.html#profile