After updating till 80% the Tom Tom go premium x went blank

mikedowding_un44
mikedowding_un44 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My Tom Tom Go Premium X said I had a software update and a map update. I was only able to download 80% when the Tom Tom went blank. I switched it back on. It then said I had to download a map before I could do anything. I downloaded the UK map. Since then I cannot make anything work. I went back to factory settings. Then opened it again. All my addresses etc were there but none of my non UK addresses. When I put in a European address it can't find anything. Any help out there would be appreciated

Answers

  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    Have you installed the Europe map on your device? and is the Europe Map the active map?
    If you have only installed the Uk map, the device can only know the adresses from the current active map.