I see my routes into MyDrive but they do not appear into my Go.

MartijnBos
MartijnBos Registered Users Posts: 4
New Seeker
edited December 2021 in Devices using Wi-Fi®
I see my routes into MyDrive but they do not appear into my Go. My Drive and the Go are connected to the same account. This is tested by sending a new destination from MyDrive and this arrive immediately in my Go device. It it also not possible the send a POI file to de Go.
Anybody knows a answer?
Best, Martijn

Best Answer

  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    edited November 2021 Answer ✓
    What Doug means:
    y9rmlzwbci6e.png

    have you turned on the switch to sync?
    MartijnBos wrote: »
    It it also not possible the send a POI file to de Go.
    Try to rename the poi file to test or so. Some names make problems

Answers

  • MartijnBos
    MartijnBos Registered Users Posts: 4
    New Seeker
    Screenshot
  • DougLap
    DougLap Posts: 9,827
    Superuser
    edited November 2021
    Hi @MartijnBos

    When you open one of the Routes in My Drive has the Sync Track to my devices been selected?

    Doug
  • MartijnBos
    MartijnBos Registered Users Posts: 4
    New Seeker
    Hi Doug
    Sorry I don't understand you answer. When I see the routes into pop up menu from MyDrive they wil automatically synchronized with my Go....or?
  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    edited November 2021 Answer ✓
    What Doug means:
    y9rmlzwbci6e.png

    have you turned on the switch to sync?
    MartijnBos wrote: »
    It it also not possible the send a POI file to de Go.
    Try to rename the poi file to test or so. Some names make problems
  • MartijnBos
    MartijnBos Registered Users Posts: 4
    New Seeker
    Hi Doug. Tnx this was the problem. I there is a difference between a route and a track and I want to save it as a route, that's why I switched off this switch. So in my opinion TomTom is using the wrong words, but thanks again!!
  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    MartijnBos wrote: »
    I there is a difference between a route and a track and I want to save it as a route, that's why I switched off this switch.
    Hi
    A track is a rigid route. You can imagine the navigation device following a trail of crumbs.

    A route has a variable routing between the current location and the next stop or destination.

    So you can create a route with MyDrive and set the important points as "stops". Then click "Send Stops."
    The device then calculates the route to each stop or destination and you can then save the route locally on the device.