How on earth can i contact a living person in support- in Tom Tom ???

Moby147
Moby147 Registered Users Posts: 2
New Seeker
edited November 2021 in Devices using Wi-Fi®
I have just bought a new tom tom go discover 7” from the website BUT UPS is trying to charge me £57 import fee???

Best Answers

  • Niall
    Niall Posts: 11,115
    Superuser
    Answer ✓
    @Moby147
    From to another user elsewhere
    lampard wrote: »
    This looks like an error from the supply chain side. Import costs will always be paid by TomTom and should be billed to our UPS account. In any case, he needs to contact support to get the amount refunded if he paid already.

    Another one for @lampard to chase up
  • Moby147
    Moby147 Registered Users Posts: 2
    New Seeker
    Answer ✓
    Thank you for your help.

Answers

  • Niall
    Niall Posts: 11,115
    Superuser
    Answer ✓
    @Moby147
    From to another user elsewhere
    lampard wrote: »
    This looks like an error from the supply chain side. Import costs will always be paid by TomTom and should be billed to our UPS account. In any case, he needs to contact support to get the amount refunded if he paid already.

    Another one for @lampard to chase up
  • Moby147
    Moby147 Registered Users Posts: 2
    New Seeker
    Answer ✓
    Thank you for your help.