MyDrive Connect - Outage



No live information

GertjanLind
GertjanLind Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Suddenly I don't seem to get any live information about traffic jam's and such

Answers

  • GertjanLind
    GertjanLind Registered Users Posts: 3
    Apprentice Traveler
    I have a TomTom GO 6200
  • herrmonsieur
    herrmonsieur Registered Users Posts: 6
    Master Explorer
    edited November 2021
    Hello @GertjanLind
    We are few Tomtom users complaining of a Tomtom email saying the 'lifetime' connectivity will end in 14 days. Is this your case too ?
    I use a GO 6000 everyday for live trafic. It will soon become useless.

    Hello @YamFazMan
    I use my GO 6000 at least 5 days per week every month of the year, every year.
    For me it can not be automatically deactivated.
    The email from Tomtom is clear : they will deactivate because is is difficult for they to maintain services for old device like mine.
    What is the definition of 'lifetime' ?

    all the best
  • GertjanLind
    GertjanLind Registered Users Posts: 3
    Apprentice Traveler
    I now understand that G2-transmissions will be stopped in the Netherlands. The internal SIM-card of the TomTom Go 6200 only uses this protocol, and wil be useless. So you can still get live info on your Go 6200 by connecting your phone (Bluetooth) to the device. Unfortunately, in my case, my phone is connected to the car as well for handsfree phoning, and every time the Go 6200 requests information the phone loses the connection to the car. Damn!

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