REFUND FOR UPDATE

micky4mouse
micky4mouse Registered Users Posts: 1
Apprentice Seeker
I ordered and paid for a map update before realising I had lifetime maps. I updated it myself but how do I go about asking for a refund?

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,827
     Superuser
    Answer ✓
    Hi
    @micky4mouse
    Welcome to the site....
    Contacting Tomtom Support….
    The phone service has been suspended (Indefinitely)
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    Chat… Will be available during Normal Office Hours
    Email… Will be available outside of Normal Office Hours

    Step by step tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

    Stay Safe... ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,827
     Superuser
    Answer ✓
    Hi
    @micky4mouse
    Welcome to the site....
    Contacting Tomtom Support….
    The phone service has been suspended (Indefinitely)
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    Chat… Will be available during Normal Office Hours
    Email… Will be available outside of Normal Office Hours

    Step by step tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

    Stay Safe... ATB YFM