No map available on the GO CAMPER TomTom

conoris
conoris Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
L.S. I bought a new TomTom Go Camper yesterday with serial number S/N ZAxxxxxxxxx10 and it got stuck updating. Get the message on the screen: "NO CARD AVAILABLE" Add a card. When I click on it I get the message: Add a card and in blue "Available space" and then 12.69GB Nothing to display? You can buy more maps on tomtom.com?maps Nothing more after that. Do you have a solution?






Mod edit:

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Answers

  • Willy875
    Willy875 Registered Users Posts: 5,439
    Revered Voyager
    Check back later for moderators @VikramK @lampard to look at your account.
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi @conoris
    Welcome to the community! I asked my team to review the download logs, and it seems that there are two maps installed-
    Europe and Benelux (v10.75 Latest)

    Did you manage to get the maps installed after posting your question here?


    Thanks, Vikram