My Tomtom Go 2016 version that stopped working suddenly

robertmalmedal
robertmalmedal Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi,
I have a tomtom Go 2016 version that stopped working suddenly.
I can not factory left it to it also does not start up as usual.
I only get this error message on the screen all the time.

Have plugged it to PC with orginal cable and it tries to recover the device even with My drive which only runs in loop.

Any heroes out here who have any great ideas? or is it just to throw it away and buy from another supplier instead?

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Answers

  • Willy875
    Willy875 Registered Users Posts: 5,439
    Revered Voyager
    Hi
    Can you try this FAQ https://help.tomtom.com/hc/en-gb/articles/360013959579-Mon-GPS-ne-démarre-pas-ou-une-croix-s-affiche
  • robertmalmedal
    robertmalmedal Registered Users Posts: 2
    Apprentice Seeker
    Thanks for the tip, I had a little hope now, but when I follow the instructions on the video, it does not help.

    When I am in the menu where I have to press the power button 3 times, it just turns off. I have tried fast and a little slower but nothing works.
    No circle or anything happening on the screen, just that it restarts and the same thing happens again.

    If I plug in the cable that is in the PC, it says that it has recovered 100%, then it turns on and off automatically and it says 100% restored all the time without me doing anything. Tomtom GPS only goes in loop unfortunately :/

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