Tomtom GO 5100 not updating lifetime cameras

Junaid95
Junaid95 Registered Users Posts: 1
New Seeker
When I purchased my Tomtom, I was informed that I would have lifetime updates for speed cameras. However, I am now having to pay a subscription fee. What happened to lifetime updates?

Answers

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @Junaid95

    Look back here tomorrow to see what @lampard has to say after he has reviewed your units settings on the TT servers.

    Doug
  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    edited November 2021
    Hi @Junaid95

    Welcome to the Community! There are 4 devices linked to your account from which only GO 5100 (serial # QR) comes with the 3 months of Speed Camera Updates.
    I've fixed the subscription on your GO 5100 (serial # QR) device for a speed camera. Connect your device to the computer and update it using MyDrive Connect.

    Best, lampard

    P.S. Thanks, Doug!