Navigation regularly cuts out with battery empty message

dc2000 Registered Users Posts: 1
Apprentice Seeker
I have a navigation from Tomtom GO 5100. Recently it regularly cuts out and I get the message that the battery is empty and the navigation goes into sleep mode.

Mod edit: Machine translated from Dutch!


  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @dc2000

    Welcome to the Community! The battery life is based on the device not being used. The devices are designed to be used connected to charge. The amount of charge it retains when not connected will depend on the services being used To check how long it lasts you need to leave the device, with no route planned to see how long it will stay on. Make sure you charge the device at least for 2 hours before this.

    Best, lampard