My runner cardio watch and Strava

Mad21
Mad21 Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
How can I get my watch to send activities straight to the Strava app on my phone? At the moment I gave to connect watch to my laptop and it then sends the details to Strava. How can I cut out having to connect to my laptop first! Watch and phone are connected and it sends activities to Tontom app. Help please!

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    You cannot send activities straight to Strava, you have to sync with TT first and then it sends them to Strava. It does not matter if you sync by computer or phone, it works either way. To sync by app you just need to have the app installed and synced to the watch, which it sounds like you are doing. If it is not syncing by the phone you should reset the phone connection following these steps. First you need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal storage of the watch (plug it into a computer and you will see it as a hard drive and can delete it there). The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.