Renewed trafic and cameras and still not working

Denissnick91
Denissnick91 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello, Yesterday I renew my trafic and cameras and still not working the traffic on my device
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Answers

  • DougLap
    DougLap Posts: 9,827
    Superuser
    Hi @Denissnick91

    Looks like it has not got allocated to the account yet so suggest that you contact Customer support via Chat as they should be able to sort it whilst you re on.

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in, and not before, Tap Contact Us bottom right
    Help Box appears and at the bottom is a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message


    If it does not work exactly as described then try another Web Browser.

    Doug