Hands free connection issues

Nigel7
Nigel7 Registered Users Posts: 3
Apprentice Seeker
edited October 2021 in Devices using Wi-Fi®
I have the expert and the iPhone 12. I’ve paired the Tom Tom
And my phone but I can’t connect to the my drive app … it keeps saying connection error. I also can’t make any hands free calls etc

Answers

  • DougLap
    DougLap Posts: 9,860
    Superuser
    Hi @Nigel7

    Since the introduction of IOS13 including the My Drive App in the Bluetooth pairing has not been possible. The Go Expert like the Go Discover units does not offer a handsfree facility and the units descriptions on the TT website make no mention of Handsfree on the devices.

    Doug
  • Nigel7
    Nigel7 Registered Users Posts: 3
    Apprentice Seeker
    Ah ok thanks for the reply . I will return the device as that’s what I needed it for
  • Nigel7
    Nigel7 Registered Users Posts: 3
    Apprentice Seeker
    I will return the unit . Thank you