how to download

Guvtrucker
Guvtrucker Registered Users Posts: 3
New Seeker
how do you download the live services and speed cameras after your order says it's completed?

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    edited October 2021
    Go 6200 live services and speed cameras are free
  • Guvtrucker
    Guvtrucker Registered Users Posts: 3
    New Seeker
    I realize that after I purchased so I don't think you can get a refund on it
  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    Contact customer service to request a refund

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
  • Guvtrucker
    Guvtrucker Registered Users Posts: 3
    New Seeker
    the links just keep redirecting me
  • DougLap
    DougLap Posts: 9,827
    Superuser
    Hi @Guvtrucker

    There are no phone lines to Customer Support since Covid.

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in, and not before, Tap Contact Us bottom right
    Help Box appears and at the bottom is a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message


    If it does not work exactly as described then try another Web Browser.

    Doug
  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    Guvtrucker wrote: »
    the links just keep redirecting me

    Change browser or delete cookies
  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    Willy875 wrote: »
    Go 6200 live services and speed cameras are free

    When he has not a go professional 6200