VOICE CONTROL

nappstra
nappstra Registered Users Posts: 6
New Seeker
when i go on voice control it says voice control can not be used with your CURRENT language.
I used to use voice control all the time and have tried to change voices but none work even the one tomtom connect recommends

Comments

  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi @nappstra
    Welcome to the community!
    Do you have a computer voices activated?
    If yes, which one?

    Regards
    Vikram
  • nappstra
    nappstra Registered Users Posts: 6
    New Seeker
    I am Canadian so used the voice Samantha which TomTom states is the right one. As I said in my original message my TomTom voice commands worked well for years but now it doesn't and yet when I say hey TomTom it responds with a voice that says you don't have the right language.
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Could you try the steps advised here- https://discussions.tomtom.com/en/discussion/comment/1780414/#Comment_1780414

    Regards,
    Vikram
  • nappstra
    nappstra Registered Users Posts: 6
    New Seeker
    edited October 2021
    No this did not work it is even worse because now it just shows the message "voice control cannot be used with this current language" there is no voice at all now and there is no microphone on the display
  • nappstra
    nappstra Registered Users Posts: 6
    New Seeker
    Could this have happened with the recent update.
  • nappstra
    nappstra Registered Users Posts: 6
    New Seeker
    I got it to work by doing the instructions given (reinstalling the voice) but then I had to turn the TomTom off and then back on and now I have voice commands. Thank you!