switching map on my START 50

pepps
pepps Registered Users Posts: 3
New Seeker
I have a Smart 50 GPS and I have a map stored on my computer that I can interchange with the North American map/ European map. It is stored somewhere, but have forgotten how to do it?
Any ideas?
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Answers

  • VikramK
    VikramK Administrators Posts: 13,725
    Moderator
    edited October 2021
    Hi @pepps
    Welcome to the community!
    The content and the maps on the START 50 are secured, MyDrive Connect does not allow storing maps on a computer.

    Regards,
    Vikram
  • pepps
    pepps Registered Users Posts: 3
    New Seeker
    Thanks Vikram, but I have done it before, when I have needed to change maps as There is not enough storage
    to have both on the device at the same time. I just cant think how. I remember there was 2 columns and i was able to drag the us/canada map off the device and
    Drag the Europe map over to take its place.
    Someone somewhere must have done this too!!
  • DougLap
    DougLap Posts: 9,827
    Superuser
    Hi @pepps

    If the swopping of maps used to be done on a previous TT device then if you are thinking you can use the same map as you used on that unit on your Start 50 it is not possible. Maps are sold with or for a device and are tied to the units serial number and cannot be swopped to another unit even if it is a similar model or owned by the same individual on the same account.

    Doug
  • pepps
    pepps Registered Users Posts: 3
    New Seeker
    Hi Doug
    No it is the same TomTom device. last time I swapped a map, I was being guided through by a customer service agent. (can't seem to talk to anyone now) Does anyone know a number I can call?
    It was done through my account on my devices, but when I go to that page, just get stuck. Where it says maps, thats where they are selling them. It just surprises me that no one else does this.
    Thank you for taking the time to try and help me guys!
  • Willy875
    Willy875 Registered Users Posts: 5,330
    Revered Voyager
    Hi
    It is only on your Mydrive connect account that you can replace one card area with another buy a 16 GB or 32 GB mini Sd


    Choosing and installing a map zone (MyDrive Connect)
    https://help.tomtom.com/hc/en-gb/articles/360013959959-Choix-et-installation-d-une-zone-de-carte-MyDrive-Connect-