Just bought a GO Classic and it will not give me real time traffic

RichardG50

The sat nav says traffic service unavailable - it connects ok to my phone - can you help please?

VikramK

Hi @RichardG50
Welcome to the community! Could you do a factory reset and try pairing the phone again?

Main menu- Settings - System - Reset

Steps to pair a smartphone for data connection-


Regards,
Vikram

RichardG50

I've tried the factory reset - now it won't let me log into my TomTom account - help!!??

RichardG50

just says it is having trouble accessing Tom Tom services.....

RichardG50

I really don't understand how it can be so difficult to get a £140 sat nav working. It is appalling that Tom Tom don't have a number to call for help.