Just bought a GO Classic and it will not give me real time traffic

RichardG50
RichardG50 Registered Users Posts: 4
New Seeker
edited December 2021 in Devices using Wi-Fi®
The sat nav says traffic service unavailable - it connects ok to my phone - can you help please?

Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @RichardG50
    Welcome to the community! Could you do a factory reset and try pairing the phone again?

    Main menu- Settings - System - Reset

    Steps to pair a smartphone for data connection-


    Regards,
    Vikram
  • RichardG50
    RichardG50 Registered Users Posts: 4
    New Seeker
    I've tried the factory reset - now it won't let me log into my TomTom account - help!!??
  • RichardG50
    RichardG50 Registered Users Posts: 4
    New Seeker
    just says it is having trouble accessing Tom Tom services.....
  • RichardG50
    RichardG50 Registered Users Posts: 4
    New Seeker
    I really don't understand how it can be so difficult to get a £140 sat nav working. It is appalling that Tom Tom don't have a number to call for help.