TomTom Go via Carplay freezes as soon as a call is made, or the mobile data connection fluctuates

desk-top3
desk-top3 Registered Users Posts: 39
Renowned Wayfarer
Good day!

As already reported here, the iOS app via Carplay freezes as soon as a call is made, or the mobile data connection fluctuates.

https://discussions.tomtom.com/de/discussion/1135194/tomtom-go-navigation-im-golf-ueber-apple-car-play-friert-nach-anruf-ein/p3


After several months, TomTom has still not been able to provide a solution to the problem that several users are already reporting.

Translated with www.DeepL.com/Translator (free version)






Guten Tag!

Wie bereits hier berichtet, friert die iOS App via. Carplay ein, sobald ein Anruf getätigt wird, oder aber die mobile Datenverbindung schwankt.

https://discussions.tomtom.com/de/discussion/1135194/tomtom-go-navigation-im-golf-ueber-apple-car-play-friert-nach-anruf-ein/p3

Nach mehreren Monaten konnte TomTom immer noch keine Lösung für das Problem liefern, das bereits mehrere User berichten.

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Comments

  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    edited October 2021
    Hi @desk-top3

    My response would be the same as Jurgen provided here. The team is working on a fix and once there's an update to share with you, I'm sure Justyna or Jurgen will update the thread.

    Best, lampard