Screen Frozen Blue&Me TomTom

Bouncy2
Registered Users Posts: 2 
New Seeker

New Seeker
2014 TH model Blue&Me TomTom. Screen frozen on "Drive safely". Continue button frozen. Have downloaded all the latest updates. Any suggestions.
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Hi @Bouncy2
Welcome to the community! I would recommend charging the device to at least 2 hours and the performing a soft reset.
To do a soft reset, press and hold the On/Off
button for 15 seconds and release the button when your device begins to restart.
Regards,
Vikram0 -
Thank you, but already tried that. Not working in house, but will try back in Motorhome tomorrow.0