Mazda SD Card won't Update via TomTom Home

GregPullen
Registered Users Posts: 3 
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I'm trying to update the maps for my 7 year old Mazda CX-5 TomTom GPS system via the TomTom Home app, but it won't recognise the SD card. I have reinitialised the card, which is recognised by my iMac computer, but the Home app won't recognise nor update the SD card. What can I do to fix this?
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Hi @GregPullen
Welcome to the community! Could you also try the steps under - 'Repair damaged files on the SD card' on our support article -
https://help.tomtom.com/hc/en-gb/articles/360013961059
Regards,
Vikram.0 -
Thanks, Vikram - I have tried those steps, and the app will still not recognise the SD card.
Greg0 -
The card still works in the car, so it does not appear to be damaged, and it it still recognised on my iMac.0