RADAR UPDATE

Vilanova
Vilanova Registered Users Posts: 3
New Seeker
edited October 2021 in TomTom Services
I have bought a monthly speed camera subscription and I cannot download it. I still get that I have expired.




Mod edit: Machine translated (Spanish)

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,307
    Revered Voyager
    edited October 2021
    At the time of purchase, did you find out the correct Go 400 account?
  • Vilanova
    Vilanova Registered Users Posts: 3
    New Seeker
    edited October 2021
    yes, my purchase is made with the correct email account and the amount is already charged in the bank account. the only thing that seems that the purchase is not updated in mydriveconnect. it may take a few hours 'days'
  • TimeRoy
    TimeRoy Registered Users Posts: 13
    Apprentice Traveler
    In South Africa My TomTom Go400 was delivered with lifetime traffic but recently the speed cameras are not working any more. Does TomTom still have support in South Africa?

    Also My TomTom Go400 is very slow to start up these days and traffic tethering via my Huawei P smart 2019 phone often requires a disconnect and reconnect procedure to work correctly. The synch is poor for the Bluetooth from my Huawei phone. once it synchronizes traffic is good but no speed cameras are available.
  • Willy875
    Willy875 Registered Users Posts: 5,307
    Revered Voyager
    @TimeRoy
    the traffic is for life the subscription to the radars is paying.